Web. IT Support Technicians assist computer users with setup, maintenance, troubleshooting, and problems they have with their computers. It Support Technician Resume Examples. IT Techs need an abundance of patience and good communication skills to carry out their roles as users can often be frustrated or lack the technical skills to solve their IT issues. People with jobs in information technology (IT) 1  use computers, software, networks, servers, and other technology to manage and store data. Coursework in these programs may cover computer security, hardware configuration, and technical support. Here is one path you can take if you want to become an IT technician: The first step you need to take if you want to become an IT technician is to finish high school and obtain your high school diploma. IT Technician Resume Example . Example resumes for … IT technicians may look into obtaining certifications to promote job potentiality. Connect with The following is an example of a resume for an IT technician. Upgrades to existing systems should play a major part in this employment growth. The world is currently in the midst of a tech talent shortage. The information on this site is provided as a courtesy. Employers often seek IT certifications that show your proficiency and dedication to the field, such as networking or desktop support. IT job titles can vary significantly from … Be selective, organized and efficient when you're searching for a job. The salaries of IT technicians vary depending on their level of experience, the kind of company they work for and their location. More Information, Including Links to O*NET Learn more about computer … This is not a required step to become an IT technician, however, gaining formal education will help your chances of receiving a job offer. In this article, we describe the duties of an IT technician and provide a short overview of steps you can take to become one. ), Study.com / IT Technician: Job Description & Education Requirements. This job is exciting as it involves a wide range of duties, including working with new technology and troubleshooting when solving IT-related issues. They also ensure that new computers and laptops can communicate with each other and relevant servers on a network. 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